1. What is Fillyfab?

Fillyfab is a women’s clothing brand offering a variety of stylish and high-quality Kurtis and other apparel. We design and manufacture our own products, while sourcing raw materials from trusted third-party vendors.

2. How do I place an order?

Placing an order is easy! Browse our website, select the items you want, choose your size and quantity, and click “Add to Cart.” Once you’re ready, proceed to checkout, fill in your shipping and payment details, and confirm your order.

3. What payment methods do you accept?

We accept major credit cards, debit cards, and other payment methods such as UPI

4. How can I track my order?

After placing an order, you’ll receive a confirmation email with your order details. Once your order is shipped, we’ll send you a tracking number so you can monitor its progress.

5. What is your return and exchange policy?

Our return policy allows customers to return items within 10 days of receiving their order. To initiate a return, customers must contact our support team within two days of receiving the product. The item must be unused, unwashed, and in its original condition, with all tags and packaging intact. Once the return is approved, the customer is required to send the product back to our office address, as mentioned in the invoice or bill. For more details, please refer to our Return and Exchange Policy.

6. How do I initiate a return or exchange?

To start a return or exchange, contact our customer service team at contact@fillyfab.com with your order number and reason for the return. We’ll guide you through the process.

7. Do you offer international shipping?

Yes, we ship to a variety of countries. Shipping costs and delivery times will be calculated at checkout based on your location.

8. How do I know which size to order?

We provide a detailed size chart on each product page to help you find the perfect fit. If you’re unsure, feel free to contact our customer service team for assistance.

9. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us at contact@fillyfab.com as soon as possible. Once an order has been processed or shipped, we may not be able to accommodate changes or cancellations.

10. Are there any sales or discounts available?

We periodically offer sales, discounts, and special promotions. To stay updated, sign up for our newsletter or follow us on social media.

11. Is my personal information safe?

Yes, we take data security very seriously. Your personal information is encrypted and protected by the latest technology. For more details, please refer to our Privacy Policy.

12. How can I contact Fillyfab customer service?

You can reach our customer service team by emailing us at contact@fillyfab.com. We aim to respond to all inquiries within 24-48 hours.

13. Do you have a physical store?

Currently, Fillyfab operates exclusively online. This allows us to offer a wider range of products and serve customers worldwide.

14. What if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact us immediately at contact@fillyfab.com with your order number and details. We’ll make it right by offering a replacement or a full refund.

15. How do I stay updated on new arrivals and promotions?

You can stay updated by signing up for our newsletter and following us on social media. We regularly post about new arrivals, special offers, and upcoming collections.